Test a customer service AI agent in Colombian Spanish and report on its accuracy, tone and flow over a two-week project. Suits native Colombian Spanish speakers who can give clear written feedback and need no domain expertise.
About the role
Role Overview
We're recruiting native Colombian Spanish speakers for immediate customer experience (CX) agent testing. You'll interact with our client's conversational AI agent, assess how it performs, and provide clear written feedback.
What You'll Do
- Test the CX agent's responses and behaviour across the prompts and scenarios provided
- QA each conversation for accuracy, tone, clarity, and naturalness in Colombian Spanish
- Provide clear written feedback on conversation flow and user experience
- No domain expertise required—a generalist perspective is exactly what we need
Schedule & Compensation
- Duration: 2 weeks
- Daily Commitment: 1-2 hours per day
- Start Date: Immediate
Requirements
- Native or fluent Colombian Spanish speaker
- Ability to make clear phone calls with good audio quality
- Available to start immediately
Official source: work.mercor.com. Details can change; the platform's page is the final word. Something wrong with this listing? Tell us.
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