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Turing runs a talent platform at work.turing.com for software jobs and for AI-training work. Its AI-training work, called AI Advancement, is for frontier AI labs: experts in science, medicine, finance, law and other fields build datasets, write reasoning tasks and evaluate models. You make one profile and apply to listings one at a time. Each listing sets its own steps, and the client makes the final decision.
- Create an account at work.turing.com/jobs with your personal email.
- Complete and submit your profile, with a CV in English. You can’t apply or take a test until it is submitted.
- Apply to a listing with a short form that includes the hourly rate you ask for.
- Take the steps the listing asks for: usually a proctored assessment, and sometimes an AI interview or a live interview.
- Confirm your terms when Turing contacts you: rate, availability, start date, hours and time-zone overlap.
- Onboard once the client chooses you: sign the agreements, verify your ID, fill in a tax form and add your bank details.
Most listings are full-time contracts, typically 40 hours a week, with a set overlap with US Pacific time. All work at Turing is paid; it has no volunteer roles or unpaid trials.
Sources: Our projects · Apply for jobs · Create your account · Review times
Before you start
- Where you live. People who live in mainland China can’t register, and must not choose another country to do so. Otherwise each listing sets its own countries: one chemistry role is open only to India, Bangladesh, Egypt, Kenya, Mexico, Ghana, Nigeria and Turkey. What counts is the country you live in now, not your passport.
- Your age. You must be 18 or over, or the age of majority.
- Time. Most roles want about 40 hours a week, with three to four hours a day overlapping Pacific time on two current AI-training listings.
- A desktop or laptop running Windows, macOS or Linux, with a webcam and microphone and at least 4 Mbps. Phones, iPads and Android tablets can’t take the tests, and Chromebooks aren’t confirmed. One annotation listing asks for a computer with 16 GB of RAM.
- A physical passport or driving licence, valid and undamaged, in the name and date of birth on your profile. In Nigeria the physical NIN card is also accepted.
- A bank account in your own name, in the country of your service agreement, in local currency and able to receive international transfers.
- No VPN or browser extensions while you complete your profile, take assessments or verify your ID.
Sources: Create your account · Chemistry listing · Annotation listing · Terms of service · Apply for jobs · ID verification failures · How to get paid
Creating your account
- Use a desktop or laptop with Chrome (recommended) or Edge. Avoid phone browsers, incognito windows, VPNs and extensions such as Grammarly.
- Go to work.turing.com/jobs and enter your personal email. Turing sends a link to that address for your first sign-in.
- Upload your CV in English. Turing fills in your education, skills and other details from it. Uploading a CV doesn’t apply you to any job.
- Fill in your basic details (name, country of residence), education, skills and languages, and work experience. Years of experience take whole numbers only.
- Press Submit Profile.
Submit Profile only works once you have your CV, your basic details, at least one education entry, at least one work-experience entry, your skills, your languages, and a LinkedIn URL or the “I don’t have a LinkedIn profile” box.
Keep to one account. An email address used before, including one from a deleted account or one you changed away from, can’t be registered again: sign in or use “Forgot password”. After a suspension or termination you may not open another account without Turing’s permission.
Sources: Create your account · Apply for jobs · Terms of service
Your CV and profile
The CV file
- PDF, DOC or DOCX, in English.
- Under 4 MB. (One help article says under 4 MB; another says files are typically 5–10 MB, so 4 MB is safe.)
What Turing uses your profile for
Turing’s matching uses your skills, experience, preferred roles and tools to recommend “Jobs for You”. Your country of residence decides which jobs appear: a wrong country shows you roles you can’t apply to. If you move to a supported country, update your location and apply again. If you change field, update your skills, work experience and CV to match.
Profile problems Turing names
- steps or assessments left unfinished;
- a CV, skills or availability that are out of date or don’t agree with each other;
- missing details of past work, portfolio links or verified contact details;
- a CV or skills that don’t fit the role you applied for;
- email filters hiding Turing’s messages.
Sources: Update your profile · Apply for jobs · After shortlisting
Applying to a listing
On the Jobs page, filter by skill or category, such as Software or ML/Data/AI. For language roles, search the language’s name (“Spanish”, “español”), then check each listing’s language requirement. Read the hours on each listing before you apply.
- Choose Apply Now and complete the short form, which takes under two minutes.
- If the listing has tests, you go straight to them. You can come back to them later from Applications, the role, Continue.
- Follow the application under Submitted Applications. Support can’t apply for you.
- Pay is shared later. The pay rate, schedule and start date come after you fill in the interest form and start the process, not in the listing.
- Invitations come by email or WhatsApp, as “Submit Job Interest” or “Express Interest” links.
- One engagement at a time. You can’t apply to new jobs while you are working on one; you have to be offboarded or resign first.
- No withdrawing. An application can’t be withdrawn; you can only decline an offer. If you opt out of an opportunity, you can’t apply to it again.
Two AI-training listings, as examples
- AI Training Specialist, Chemistry: account, take-home assessment, then a 15-minute “delivery interview”. It asks for a master’s or PhD, strong LaTeX and teaching or research experience. 40 hours a week with four hours’ overlap with Pacific time, an initial two months that may be extended, and no medical or paid leave.
- CUA Data Annotation Trainer: interest form, assessment, then contact if you pass. A 16 GB RAM computer, 40 hours a week with three to four hours a day overlapping Pacific time, for eight weeks that may be extended.
Neither shows pay. In general Turing describes these stages: review and shortlisting, a first screening (a call or an assessment), interviews for the role, a final evaluation that may include reference checks, then an offer and onboarding. It says an interview is typically required for every role.
Sources: Apply for jobs · After shortlisting · Chemistry listing · Annotation listing · Review times
The hourly rate you quote
The application form asks for your hourly rate. Decide it before you start the form.
- Once you submit, nothing on the form can be changed, including the rate.
- Turing shares the rate with the client.
- The rate is only negotiated if you are selected, on a call with Turing.
When Turing contacts you to confirm terms, the hourly rate is one of the things you confirm.
Sources: After shortlisting
Proctored assessments
Applications aren’t reviewed until every assessment the listing asks for is done. Some assessments come as Google Forms by email and don’t show on your dashboard.
Before you start
- Turn off every browser extension (coding assistants and Grammarly included), VPNs, ad and privacy blockers, and other desktop apps.
- Allow screen, microphone and camera access in the browser and in your computer’s settings.
- Close every tab that isn’t Turing’s, and disconnect external monitors and screen recorders.
- Use Chrome 74 or later, Edge 79 or later, or the latest Firefox, not in incognito. Turing says Firefox has worked better for assessments.
- Keep your computer plugged in, on a connection of at least 4 Mbps.
During the assessment
- Share your entire screen, not one window or tab. Most assessments also record your webcam and microphone.
- Pausing the screen recording more than the allowed two to four times fails the assessment and blocks you. A warning appears before the limit.
- The timer keeps running through connection problems and submits at the end. Inactivity can also submit it. Refreshing the page doesn’t disqualify you.
- Coding challenges are judged on correctness, code quality, approach, efficiency and implementation. One result doesn’t decide the application on its own.
Retakes
A finished assessment can’t be retaken to replace your submission. If you fail, wait 90 days before taking it again. Resets are given only for documented technical failures, reported with the Report a problem button in the test; support may check the proctoring recording. After a reset, wait four hours before you try again.
Results are kept for up to 90 days and reused for similar roles. “Review Completed” doesn’t mean you passed: only people moving forward are contacted.
Sources: Apply for jobs · Assessment problems · Review times
AI and live interviews
Some roles include an AI video interview; some include a live interview with Turing staff or a partner company. Turing doesn’t publish the AI interview’s length or questions.
Retakes
Turing’s help articles disagree. One says AI interviews can’t be reset or retaken under any circumstances. Another says support can send a new link if the interview is interrupted. A third says closing the window before you start gets you a new link, but an interview can’t be reset once started. Treat the AI interview as a single attempt.
If the sound fails in a live interview, contact support at once to have the session reset.
Sources: Apply for jobs · Assessment problems · Review times
Shortlisting and confirming terms
“Shortlisted” means you have passed the first screening and are moving to interview scheduling. It doesn’t guarantee an interview or selection, and a week or more without news is normal.
If a live interview or a confirmation is needed, Turing contacts you by email or WhatsApp and asks you to confirm, often within a set time such as 12 hours:
- your hourly rate;
- your availability and start date;
- your weekly hours and time-zone overlap;
- that you can work as a contractor where you live.
Reply to that email directly. A formal offer usually follows within a few business days. An email asking for your availability or payment details doesn’t by itself mean you have been selected.
Sources: Review times · After shortlisting · Application status
AI tools and conduct
In assessments, coding assistants, Grammarly and other extensions must be turned off, and your screen, webcam and microphone are recorded.
On projects, Turing treats misuse of AI tools and falsified work as grounds for removal. Its examples:
- presenting AI-generated content as your own;
- using AI to solve, explain or evaluate the tasks you are given;
- sharing prompts, datasets or client information outside the approved channels.
The result can be immediate removal, no pay for the work concerned and a permanent ban from the platform.
Other reasons for removal
- Performance: missed deadlines, work that needs many revisions, slow replies. A project lead may run a “trial sprint” first. Being offboarded for these reasons doesn’t affect your eligibility for other roles; being offboarded for breaking the Code of Conduct does.
- Accounts: one account only. A duplicate profile makes ID verification fail and has to be deleted. Accounts can also be suspended after a long time without activity or for several registrations with the same email; a suspended account is reactivated only when you are onboarded to an engagement.
- The terms: Turing may suspend or close an account at any time, for any reason, without notice.
Sources: Apply for jobs · Project offboarding · Terms of service · Failed ID verification · Suspended accounts
Offers and onboarding
Onboarding starts only once the client chooses you from the shortlist. An email from [email protected] lists the steps, on Turing’s own platform or on Deel. Some people are engaged through a partner company, which then handles the contract and pay.
On Turing’s platform
The steps are in the Workspace tab at work.turing.com/dashboard/onboarding, which can take 24 to 48 hours to appear.
- Sign the Terms of Service.
- Set up two-factor authentication.
- Verify your ID.
- Fill in your tax form.
- Add your payment details.
- Sign the Scope of Work or Service Agreement.
You can do the tax form, payment details and agreement while your ID is being checked.
On Deel
Accept the Deel invitation, then fill in the tax form, verify your ID, sign the agreement and add any documents your region needs.
The ID check
- Take photos of a valid physical passport or driving licence in the app, then a selfie. In Nigeria the physical NIN card is also accepted, but not the digital NIN.
- Not accepted: expired, damaged, temporary or digital documents, voter cards, tax or PAN cards, green cards.
- Your name and date of birth must match your profile.
- You get two automatic attempts, then a manual review, usually within 48 hours. A final rejection can’t be reversed, and the account can’t be reset for other roles.
- Never email ID images to support.
If the manual review runs past your onboarding deadline, your start date is kept. You can’t work or be paid until you are verified. Turing’s help centre describes no background check; reference checks may be part of the final evaluation.
Your first days
Your Turing email, Slack and Jibble sign-ins arrive within 24 hours before your start date, with your delivery or project manager’s details. Your project lead should contact you within 24 to 48 hours after onboarding.
If you move to another project, your ID, KYC and bank details carry over, but you take the new project’s assessments. Extensions aren’t guaranteed. When a project ends, your status becomes “Available” and you can apply again; your profile is usually reactivated within one business day. Turing’s matching team and its software keep looking for roles that fit your profile and tell you about them by email or WhatsApp.
Sources: After shortlisting · Project onboarding · Deel contract · ID verification failures · Review times · Project transitions · Project offboarding
Pay, tax and hours
- Rates: AI-training listings don’t show pay. The rate is shared once you have filled in the interest form, and you confirm it before an offer.
- When: monthly. Your manager approves your hours, and pay is processed by the 5th business day of the following month. Allow up to 72 business hours for it to arrive.
- How: into a US dollar wallet (Airwallex) under Workspace, Payments, which you withdraw by local bank transfer or SWIFT. Turing doesn’t pay by crypto, PayPal or Airtm.
- Your bank account must be in your own legal name (a business account is accepted if the name matches your profile), in the same country as your service agreement, in local currency and able to receive international transfers.
- Tax: you are an independent contractor and handle your own taxes. You fill in a W-9 if you are in the US or a W-8BEN if you are not.
- Time tracking: Jibble records your time only; tasks come through Slack and the project’s tools. Change your Jibble email to your @turing.com address to avoid payroll problems.
- Hours: most positions are full-time, typically 40 hours a week, with an overlap with Pacific time; some are part-time. Two current AI-training listings offer no medical or paid leave.
Sources: Apply for jobs · Project onboarding · How to get paid · Turing email · Terms of service · Chemistry listing · Annotation listing
Why applications stall
Turing says a review takes from 48 hours to six weeks after you finish every step. “Pending Review” usually lasts 7 to 10 business days. As a rough guide: one to two weeks for entry-level roles, two to three for mid-level, three to four or more for senior and specialist roles. Only people moving forward are contacted, there is no individual feedback, and no word within six weeks usually means you were not selected.
“Archived” means the application isn’t moving forward, or the role is paused or filled. An archived application can’t be reopened, even if an email invites you to finish it; one archived within minutes of applying usually means the client paused or filled the role. After a formal rejection, wait three months before applying to the same role again.
The reasons Turing’s own pages give for applications going nowhere:
- a profile never submitted, so no applications or tests are possible;
- roles that don’t fit your hours or your country;
- a required assessment left unfinished, so the application isn’t reviewed;
- an assessment failed by proctoring (a paused screen share, an external monitor, extensions, a phone), followed by a 90-day wait;
- missing the short window to confirm your rate and availability, or not seeing Turing’s messages (check spam, Promotions and Social for turing.com and turing.org);
- an ID check failed by the wrong document, a name or date of birth that doesn’t match, or a duplicate account.
What Turing says helps: keep applying to other relevant roles while you wait, keep your profile current, check the Applications dashboard for pending steps, and answer forms and NDAs promptly.
What applicants report
Turing has a low rating on Trustpilot, from a small number of reviews. Of about twenty from May to October 2026, around six describe finishing assessments or training with no job or pay, around five describe problems with payments, withdrawals or bonuses, around four describe ID or onboarding checks that failed for unclear reasons, and three describe contracts that ended suddenly or profiles left idle. Three are positive, about the flexibility, the pay and a quick process. These are a handful of reports, not a measure of how often it happens.
Sources: Review times · Apply for jobs · Create your account · Assessment problems · After shortlisting · ID verification failures · Trustpilot reviews
Official addresses and scams
- Turing’s sites are turing.com, work.turing.com (applications, Workspace and payments) and help.turing.com (help centre). Direct application links look like work.turing.com/direct-apply/ followed by a code.
- Turing does contact candidates by email or WhatsApp, so a WhatsApp message alone doesn’t make it a scam. Check that any link goes to work.turing.com.
- Offers and onboarding come from [email protected]; Turing also uses other turing.com and turing.org addresses. Support is [email protected], and ID or KYC questions go to [email protected]. Project email addresses look like [email protected].
- ID documents go only through the verification step in the app. Turing asks you never to send ID photos by email or support chat.
- All Turing work is paid. Anyone asking you to work unpaid “for Turing” isn’t following Turing’s process.
Turing’s blog warns that some fake job listings exist mainly to collect personal details. Apply only through work.turing.com, and check the sender’s address before you send any documents.
Sources: Review times · Apply for jobs · After shortlisting · Project onboarding · Contact us · ID verification failures · Our projects · Turing blog · Our official-sites checker
From Turing's own help pages, read on 2 November 2026, and, where marked, what applicants report. Platforms change their process; their own pages are the final word. See also how to spot a fake job.