About the role
Accountabilities
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Test digital merchant tools: Independently evaluate new platform features, digital storefront solutions, and AI-powered recommendations designed to support local business management and customer engagement.
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Audit business profiles and search results: Review AI-generated business descriptions, local search results, and mapping integrations to verify their accuracy against actual business operations.
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Provide structured feedback: Document detailed, actionable observations about usability, relevance, and the practical value of digital tools for local businesses.
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Identify inaccuracies and anomalies: Detect and report cases where AI systems misrepresent business categories, services, opening hours, or local market characteristics.
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Evaluate user experience: Assess digital workflows from a merchant's perspective, highlighting usability issues, friction points, and opportunities for improvement.
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Contribute industry expertise: Apply firsthand knowledge of business operations to benchmark AI performance and help improve the accuracy and reliability of digital commerce systems.
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Deliver independent assessments: Complete evaluations autonomously and provide clear, evidence-based feedback in accordance with project guidelines and deliverable requirements.
Requirements:
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Business ownership or management experience: Demonstrable professional experience as an active owner, operator, or primary manager of a business in the food and beverage, hospitality and lodging, local services, or retail sectors.
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Verified Google Business Profile: Current ownership or active management of a verified Google Business Profile associated with your business is mandatory.
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Operational business knowledge: A strong understanding of day-to-day business activities, customer engagement, local search visibility, and digital storefront management.
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Analytical and communication skills: Ability to identify technical inaccuracies, explain user experience issues, and provide clear, structured, and actionable feedback.
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Attention to detail: A meticulous approach to reviewing business information, digital workflows, search results, and consumer-facing representations.
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Independent working style: Ability to manage assignments autonomously, follow evaluation guidelines, and deliver consistent, high-quality results remotely.
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Digital proficiency: Comfort using online platforms, business listings, mapping tools, and digital commerce technologies.
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Local market expertise: Familiarity with the specific needs, practices, and nuances of your business sector and geographic market.
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Equipment and connectivity: Access to a secure computer and reliable, high-speed internet connection to complete project assignments.
Benefits:
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Competitive hourly compensation: Earn between $25 and $100 USD per hour , depending on your experience, expertise, and geographic location. The final rate may vary from the advertised range.
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Flexible freelance engagement: Work as an independent contractor, with flexibility to manage assignments alongside your existing business responsibilities.
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Fully remote work: Complete project tasks remotely without the need to commute to a physical office.
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Real-world impact: Help improve AI accuracy, local search representation, and digital tools used by merchants and consumers.
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Leverage your expertise: Apply your practical business knowledge to emerging AI technologies without needing to transition into a traditional technology role.
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Independent working environment: Evaluate tools and provide feedback autonomously, using your firsthand experience as a business owner or operator.
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Contractor arrangement: This is a freelance engagement. Company-sponsored benefits, including health insurance and paid time off, are not provided. Contractors are responsible for supplying their own equipment and internet connection.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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