Rates AI-drafted support replies for tone, empathy and whether they actually resolve the customer's issue. Suits experienced support or customer success staff used to judging ticket responses.
About the role
Ethos pays $50/hour for this Customer Support Representative opening, one of the more accessible roles on the platform, and wants 2+ years of real customer support or customer success experience. The work is evaluating AI-generated support responses for tone, empathy, and resolution quality, the same judgment call a support rep makes on every ticket. It's remote and flexible, filled through referral rather than a standing job post.
Official source: agent.askethos.com. Details can change; the platform's page is the final word. Something wrong with this listing? Tell us.
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